Frequently Asked Questions
Below are answers to some of the most common questions we get asked by new customers:
Are you licensed and insured?
Yes, we are fully licensed and insured. Current certs. can be verified with the PA HIC look up system.
How do I contact you?
Or through our contact form.
How does billing work?
Our schedule generally is:
1.) Deposit (depending on the size of the job)
3.) Mechanicals completed
4.) Drywall and flooring
5.) Finishing / punch list
How does bidding work?
Generally larger projects we provide a bid for the agreed upon scope of work along with our payment schedule attached to our contract.
Time and materials
Usually only done for odd jobs where a bid cannot be provided, either very unusual or time consuming out of the ordinary.
How do you handle change orders?
We discuss the changes wanted and will provide a written change order agreement that includes pricing and the impact on schedule.
Will you be working on other projects at the same time as my job?
Generally speaking yes we have multiple jobs going on at the same time at different phases. We schedule it so our projects run smoothly and our carpenters are kept working as our mechanical subs usually have much quicker turnaround times due to smaller amounts of work.
What is your refund policy?
We will return your deposit in full as long as you request three full weeks before the scheduled project start date. Deposits for special order materials cannot be refunded as materials cannot be returned.
Do you provide a Warranty?
All of our work is warrantied in full. Materials warrantied to the extent of manufacturer warranty.